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calls for tender that are issued. Meanwhile—and this demonstrates our ability to open up new routes—traffic at our airports increased 6.6% in 2013. In addition, some of our airports, such as Lisbon and Nantes Atlantique, set an all-time record in the first few months of 2014. The past 18 months have also been very important for the future of our airports. In Cambodia, with the agreement of the government, we launched a construction program aimed at doubling the ca-
OUR INTEGRATED CONCESSION COMPANY MODEL ENABLES US TO DEVELOP DYNAMIC, MORE EFFICIENT AIRPORTS THAT CREATE VALUE FOR OUR CONTRACTING AUTHORITY PARTNERS.
year for tourism, with many foreign visitors and a constant expansion of tourist services. More broadly, Portugal’s geographical location and cultural relations with its former colonies enable it to capture 25% of the traffic between Europe and Brazil and an even higher percentage between Europe and Angola and Mozambique. Lastly, we also have the benefit of the large number of Portuguese citizens living abroad—some 5 million. All these facts underpin our new strategic plan for ANA, which has been approved by the Portuguese government for a five-year period and is focused on expanding traffic and renewing the customer service offering. WHAT ARE VINCI AIRPORTS’ AMBITIONS FOR THE FUTURE? Our new dimension and our now widely acknowledged airport expertise enable us to aim for strong growth in our business volume in coming years, especially since air transport itself is undergoing strong growth and is expected to double between now and 2030. There are many opportunities for expansion in airport concessions, particularly in the international market. We look at all those—whatever their size, whatever the project (brownfield or greenfield) and whatever the country—that correspond to our business model and our vision.
pacity of the Phnom Penh and Siem Reap airports by 2016. In France, we introduced a new customer experience concept at the Clermont-Ferrand and Poitiers airports and extended it to Rennes in 2014. The program includes new VINCI Airports signage that will ultimately be rolled out across all our airports. COULD YOU GIVE US A FIRST REVIEW OF THE OPERATION OF THE 10 MAIN AIRPORTS IN PORTUGAL? The first indicators tracked since the ANA acquisition was finalized in September 2013 are very encouraging. Passenger traffic increased 5% in 2013 from the previous year, which exceeds our initial forecast. It reached a record high in Lisbon, with traffic up 14% in the summer of 2014 compared with summer 2013. We are very optimistic about the future. The country has returned to growth and experienced a record
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