• Planning

    As part of shaping its business to meet the needs and growth of airport traffic, VINCI Airports sizes its infrastructures for the long term, with the aim of optimising capital expenditure.

  • Specification

    VINCI Airports takes full account of a broad range of data (traffic, budget, regulatory environment and economic context, location and target level of quality) to ensure that its designs are appropriate for its projects, and tailors the complexity of facilities accordingly.

  • Sizing

    In order to build infrastructures specific to the needs of the airport, VINCI Airports conducts detailed sizing studies of every airport facility, from runway size and number of aircraft stands to the floor area and layout of the terminal. The process is referred to as functional programming.

  • Contract management

    Once the project is defined, VINCI Airports takes care of contract management by putting in place contracts that cover every aspect of on-site working and provide a full range of opportunities to take action if delivery does not comply with design.

  • Coordination

    VINCI Airports coordinates all project contributors (concession owner, project manager, suppliers, etc.) to ensure that they all work as a synchronised team.

  • Supervision

    VINCI Airports is responsible for project supervisory management, and has ultimate responsibility for compliance with supervisory, budgeting and scheduling procedures. It also ensures that these do not stray from those defined in the initial project specification.

  • Operational launch

    On completion of construction work, VINCI Airports prepares the airport for commissioning by defining the operational procedures required to run the airport, and by training its staff. This process is known as ORAT (Operational and Readiness Airport Transfer).

  • Tests & trials

    During the ORAT (Operational and Readiness Airport Transfer) period, VINCI Airports conducts tests and trials prior to opening the airport for business to ensure that all equipment and facilities function as they should. It also provides ongoing support in the initial months of operation.

  • Operational coordination

    As "conductor-in-chief" of the airport, VINCI Airports structures and coordinates the work done by the many contributors to airport logistics. The operations and traffic teams are responsible for providing a constant stream of real-time operational information and ensuring the coordinated deployment of the airport resources required to ensure optimum handling of aircraft and passengers.

  • Security

    The airport security service coordinates the security checking of passengers, baggage and air freight to detect and prevent any illicit attempt to compromise operational safety. VINCI Airports acts on behalf of the State to implement legally regulated security measures either directly using its own resources, or by supervising the work of security staff employed by a specialist service provider.

  • Safety

    Safety is all about preventing and managing every kind of accidental incident. Acting on behalf of the State, VINCI Airports takes full responsibility for airside fire services and animal threat prevention. The work of the airport fire service includes ensuring that aircraft moving around the airport do not collide with animals of any kind, and providing a rapid emergency response to every part of the airport.

  • Ramp handling

    The airport ramp handling team guides arriving aircraft to their parking stands, provides them with a ground power supply, provides airbridge access, loads, unloads and transfers baggage to and from the terminal, loads onboard catering supplies, de-ices aircraft in the winter, and carries out many other airside service tasks.

  • Passenger service

    Many different specialist skills are required to assist travellers, friends and families on their journey through the airport. Hospitality staff provide customers with information, whilst the check-in teams register passengers for their flights, the parking staff keep car parks running smoothly, and the baggage service representatives resolve any baggage-related issues.

  • Maintenance

    The technical services team ensures that all airport facilities and equipment are working correctly and are continuously available by supervising the maintenance and repair of these resources and structuring all the work carried out in and around the airport.

  • Central services

    As a concession operator, VINCI Airports has full responsibility for ensuring the smooth-running and development of all its airports. Like any other business, this requires the support of many central services functions, such as human resources, quality and environment, communication, marketing and accountancy.

  • Network development

    Airports generate business for airlines and other companies in the tourism industry. VINCI Airports has sales teams dedicated to developing the network of destinations served by all its airports by working closely with airlines, tour operators and travel agents to maximise partnership benefits.

  • Business partnerships

    The opportunities offered by airports also attract many other types of business. As part of offering passengers the best-possible service, dedicated VINCI Airports teams enter into partnerships with restaurant operators, retailers and car park management companies.

  • Freight

    Airports operated by VINCI Airports are also bases for air freight, which can account for very high volumes of traffic rarely seen by the general public, since these services often operate at night. Some airports provide the after-dark backdrop for a choreographed performance by express freight and postal services operators, to which VINCI Airports provides security, loading, unloading and document processing services.