Kansai airport wins Best Baggage Delivery and Best Low-Cost Airline Terminal at Skytrax 2018 World Airport Awards
The Skytrax survey covers 550 airports worldwide to determine the awards.
Kansai airport already received the Best Airport Terminals for Low-cost Airlines in 2015: opened as Japan's first LCC-dedicated terminal in October 2012, Terminal 2 was expanded to provide an international passenger area in January 2017. As part of the terminal upgrade, the smart security system and a walk-through shopping area were introduced as first in Japan.
The Best Airport Baggage Delivery award is granted based on baggage handling performance. Kansai airport has been earning the award for 4 consecutive years since 2015.
"This recognition for the expansion done to Terminal 2 in 2017 as Best Low-Cost Airline Terminal and Best Baggage Delivery which has now been received for 4 years in a row, was achieved thanks to all airport staff's strong teamwork and dedication towards our partners and passengers." said co-CEO of Kansai Airports, Emmanuel Menanteau.
Kansai airport, as part of the VINCI Airports network, continues to focus on delivering the best experience of comfort for all guests.
The Skytrax World Airport Awards are based on over 13 million airport survey questionnaires completed by air travelers of 100 different nationalities during the survey period.