VINCI Airports 17.06.2020

VINCI Airports resumes flight connections between France and Portugal on its network

On the occasion of the reopening of the internal borders of the Schengen zone on June 15, VINCI Airports took over the Lyon-Saint Exupery and Nantes Atlantique flights in France, and the airports of Lisbon, Porto and Faro in Portugal, all members of the VINCI Airports network.

To mark the arrival of the first flight from Nantes Atlantique airport, a welcome ceremony was held in Lisbon with the Portuguese tourism authorities, in the presence of Nicolas Notebaert, CEO of VINCI Concessions and President of VINCI Airports, and Nathalie Stubler, Chief Executive Officer of Transavia France, the first company to take over on these routes.

These first flights are part of VINCI Airports’ commitment to support the resumption of tourist activity and exchanges between France and Portugal. New destinations to Portugal will be offered gradually from 26 June onwards.

All players have been mobilized over the last few months to accompany travellers to Portugal in the best conditions and in complete serenity with a secure passenger route from the airport to the plane.

VINCI Airports has implemented new protection measures within its airports throughout its network. Established by the competent authorities of each country, these measures include the management of the flow of people, the respect of physical distance, the use of personal protective equipment and the cleaning and disinfection of surfaces. To familiarize passengers with these changes, VINCI Airports has also launched an awareness campaign in all its airports: "Protect each other".  

At Nantes Atlantique airport, floor and window markings have been put in place to ensure social distancing and to separate agents from passengers at each point of the airport such as check-in counters and in the queues. Throughout the route, water-alcohol gel dispensers have been installed, and posters and visuals remind passengers to wash their hands regularly.

Finally, a digital platform has been developed and deployed at Lisbon airport, allowing passengers to give their opinion on the measures implemented in the different areas of the terminal by reading a QR-Code.

For its part, Transavia France has completely rethought passenger travel in order to protect its customers as well as possible, by implementing new health measures in conjunction with the airports, including: mandatory wearing of masks for passengers and employees, sequential boarding and limiting the number of customers on gangways and buses, and an adapted offer of services and products on board.

Nicolas Notebaert, CEO of VINCI Concessions and President of VINCI Airports, declared: "Travellers visiting Portugal benefit from excellent health safety and customer experience conditions throughout their journey, from origin to destination, thanks to the mobilisation of Tourism Portugal and the good coordination between airports and airlines".

Nathalie Stubler, CEO of Transavia, also commented: "Transavia France and its teams are delighted to welcome all Portuguese and French passengers back on board its aircraft. During the containment and suspension phase of our flights, we are committed to designing the best and safest experience for our customers. We will now propose a reasonable flight schedule with new health measures that follow the EASA and all local health guidelines. Certainly, our proposal is now designed to guarantee what is most important to us: the safety and well-being of our passengers. I would also like to thank the local authorities and our airport partners, notably VINCI Airports, who helped us to build a safe route for the customer throughout his journey".