Supporting long-term growth in Cambodia
VINCI Airports has a 20-years history of supporting the dynamic economy and tourism industry of Cambodia through its operation of the country's 3 airports.
“Our presence in Cambodia dates from 1995, which says a lot about our loyalty to this country, and reflects our knowledge and understanding of the Cambodian market and society. ”CEO Cambodia Airports
On national economic development
*according to the Local Footprint ® methodology this figure includes the direct, indirect and consequential benefits of airport activity, and the impacts generated by other industries (international tourism and the textiles industry), but supported by the presence of air travel infrastructures.
On promoting local heritage
Created to perpetuate and revitalize traditional Khmer crafts, Les Artisans d’Angkor is a social enterprise employing 1106 people and providing a living for around 5,000 families. Working alongside the Cambodian government, VINCI Airports provides support for this organization in a number of different ways:
- by organizing and funding the training of craft producers
- by providing 42 shops in Siem Reap and Phnom Penh airports, which together welcome 400,000 visitors every year
An ambitious program of investment
Designed to double the passenger capacity of Phnom Penh and Siem Reap airports, the extension and refurbishment projects begun in 2011 and completed in 2016 gave VINCI Airports an excellent opportunity to put its prime contractor management skills to work.
At the end of 2016, the ground was broken for the extension and renovation of Sihanoukville. The project will accommodate booming growth at the airport, which saw air traffic increase by 66% in 2016. The work program, scheduled for completion by 2018, will increase the capacity of the existing terminal to accommodate 500 000 passengers per year, compared with current annual capacity of 150 000 passengers.
Neither airport suffered any interruption to service at any point.
A dynamic and proactive approach to air traffic development
The marketing teams of VINCI Airports are committed to offering airlines the most appropriate routes over the long term by working closely with all those stakeholders involved in maintaining traffic volumes. In Cambodia, supporting tourism - especially regional tourism - is one of the main priorities of this policy:
- organizing Fam Trips for tour operators - many of them based in China - in order to boost traffic at Siem Reap (which serves the Angkor temple Heritage site) and Sihanoukville (an increasingly popular coastal resort)
- roadshows in India, Indonesia and the Philippines to publicize Cambodia as a tourist destination in new markets
National economic growth is also addressed:
- Cambodians now account for 20% of all passenger traffic
- still dominated by textiles, cargo operations now include imports of technology products
Tailoring the retail offer to meet a broad diversity of customer expectations
As well as boosting traffic dramatically, the Cambodian economic boom is also benefiting non-air related business in all 3 airports, and especially Phnom Penh, which is adapting on a daily basis to serve increasing numbers of business customers. Its challenge is to offer the kind of services expected of major Asian airports, such as Hong Kong and Kuala Lumpur, without compromising the subtle balance between international brands and the longstanding commitment of the airport to local business.
"We have to strike the right balance between essential international names, luxury duty free and Cambodian brands."
Chloé Lapeyre, Phnom Penh airport Director